Question 1

What is warranty reimbursement?

Accepted Answer

When your dealership performs warranty repairs, the manufacturer reimburses you for parts and labor — but typically at rates far below what you charge retail customers. Every state has laws that allow dealers to petition for higher, fairer warranty reimbursement rates based on your actual retail pricing. Most dealers never file because the process is complex and time-consuming.

Question 2

How much does this cost?

Accepted Answer

Nothing upfront. We work on a contingency basis — you only pay if we successfully increase your reimbursement rates. If there's no uplift, you owe nothing. Book a call to learn more about pricing.

Question 3

What states does this work in?

Accepted Answer

All 50 states have some form of warranty reimbursement law. States like Colorado, Montana, Illinois, Florida, and North Carolina have especially strong statutes with auto-approval provisions and anti-retaliation protections. Our AI automatically adapts submissions to comply with your specific state's requirements.

Question 4

How long does this take?

Accepted Answer

Our AI processes your repair order data and builds a submission package in days, not weeks. Once submitted to the manufacturer, most OEMs have 30-45 days to respond. States with auto-approval provisions (like Colorado and Montana) can see results even faster. Traditional firms typically take 3-6 months for the same process.

Question 5

What DMS systems do you support?

Accepted Answer

We work with all major Dealer Management Systems including CDK, Reynolds & Reynolds, and Dealertrack. All we need is a CSV export of your repair orders — a process that takes about 5 minutes from any DMS.

Question 6

Will this hurt my relationship with the manufacturer?

Accepted Answer

No. Filing for warranty reimbursement is your legal right under state franchise law. Many states, like Florida, have explicit anti-retaliation provisions that prohibit manufacturers from penalizing dealers who exercise this right. Thousands of dealers across the country have successfully increased their rates.

Question 7

How is the uplift calculated?

Accepted Answer

The uplift is the difference between your current warranty reimbursement rate and your true retail rate for parts markup and labor. Our AI analyzes your repair orders to determine your actual retail rates, then builds a compliant submission package. The new, higher rate applies permanently to all future warranty work.

Question 8

Is the rate increase permanent?

Accepted Answer

Yes. Once your manufacturer approves the new warranty reimbursement rate, it applies to all future warranty repairs. This isn't a one-time payment — it's a permanent increase in what you earn on every warranty job going forward.

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